They are saying necessity is the mom of all invention. As a rising variety of organisations flip to digital instruments in a determined bid to restrict virus transmission and preserve some semblance of normality, it’s clear that this previous prover holds true.
Earlier than the pandemic, roughly one quarter of the UK’s workforce operated remotely. Whereas no figures can be found but, we will assume that that quantity is now considerably larger.
Although digital transformation has been on the agenda of most organisations for a while, the severity of Covid-19 is pushing forward-thinking organisations to embrace it wholeheartedly. What’s extra, the phased integration of digital options, so widespread previously, has been pushed out by the necessity for fast change.
Regardless of the drastic circumstances we face, there are some upshots to this imposed, fast transformation. Those who adapt their fashions and utilise know-how will maintain a major benefit over their rivals, each by way of and past this troublesome interval.
Listed here are three basic parts to digital transformation, that the coronavirus disaster is forcing companies to deal with.
The explanation 70% of digital transformations fail is just not due to the know-how, relatively it tends to be a individuals difficulty. Numerous research have recognized worker resistance to new applied sciences as a serious barrier to success. Maybe it’s as a result of they’re afraid the tech will make them redundant or possibly they haven’t been correctly skilled to make use of the software program. Regardless of the motive, understanding the function staff play in digitising your operations is crucial.
So how, when individuals aren’t within the workplace, can’t attend programs or coaching periods and are careworn making an attempt to handle their now melded household and work lives, is Covid-19 a constructive for digital transformation?
Easy: staff are welcoming of tools that will enable them to fulfil their roles efficiently. With so much juggling to do, and an appreciation that the crisis is beyond anyone’s control, the promise of digital solutions that make their lives easier is very appealing, whether it’s to cut down on administrative tasks or avoid having to go into the office. Project management tools, such as Trello and Teamwork, help ensure transparency and productivity. While video conferencing tools, like Zoom and Google Hangouts, enable clarity of messaging and accountability.
Whatever technology you choose to communicate and support your workforce, be sure that it is user-friendly, engaging and conducive to improving their experience of work. After all, happy people build happy companies.
Bureaucracy has long been a thorn in the side of many digitisation projects. Dated waterfall approaches, unrealistic timelines and limited budgets, resulted in highly restrictive, rushed and poor implementations that were destined to fail.
With no other options, much of the pencil pushing has been set aside, as business leaders scramble to find and deliver workable solutions to support day-to-day business. They’re adopting a more Agile mindset to their IT. The fast-paced, iterative nature of Agile, married with its emphasis on collaboration and autonomy, makes it the perfect methodology for all organisations, particularly in times of crisis where you need to adapt quickly to the changing environment. Working models can be developed quickly, issues are identified early-on and waste is minimised.
The greatest driver for business process automation, in general, is regulation. Just look at the host of RegTech solutions developed to comply with PSD2 and GDPR. Now, it seems, we can add global pandemics to the list.
In the past the automation of business-critical operations would have required countless meetings, months of strategising and a drawn-out implementation plan. Now, with less available human resources, organisations are leaning on technology to do much of the heavy administrative lifting, reviewing and introducing plug and play SAAS products to automate many HR, marketing, finance, and logistics functions.
The world of work has changed. Digital transformation is no longer a vague buzz word to be bandied around the boardroom. It is happening in every business, large and small, across the globe. As we move beyond the initial shock of Covid-19, the ‘new normal’ will involve more agile working models, a greater organisational affinity for automation and a better work/life balance for their employees…all made possible by technology.
Vedran Tolic is COO at Q Agency