Lyft is flagging folks with names its algorithm thinks are inappropriate, like “Dick,” “Finger,” and “Cummings.” The ride-hail firm is sending messages to those customers telling them their names don’t align with its neighborhood pointers, and are being directed to vary their identify or get booted from the service.
Naturally, that is creating some consternation amongst folks with, shall we embrace, delicate-sounding names.
Yo @lyft I feel it’s kinda fucked you don’t enable me to make use of your service anymore due to the final identify I’ve! Repair your organization’s code and parameters! The final identify Cumming Is an precise final identify head asses
— Cultra (@MitchellC717) December 19, 2019
Prospects with non-English-sounding names are additionally being flagged by the corporate. Lyft buyer Kwame Som-Pimpong advised The Verge that he has reached out for clarification as to what identify, apart from his personal, the corporate would like him to make use of.
You lately despatched me an electronic mail to vary the identify on my account as a result of it is not in keeping with your neighborhood pointers. My identify is Bubunyo and if you’re anticipating me to make use of an English identify, it will not occur cos I am not English. You would possibly as nicely simply ban me.
— Native Man (@KiddBubu) December 19, 2019
Identical factor occurred to me, however I knew precisely why they flagged my identify. (I contacted them by way of @AskLyft they usually’re trying into it.) I am guessing it is Scunthorpe Downside (https://t.co/IRUpGzjGO3)
— Jen Dick (@Jennifer_Dick) December 19, 2019
As Jen Dick right here factors out, it seems prefer it’s a basic case of the Scunthorpe problem, during which somebody is blocked from a web site for having a username that’s deemed to be obscene. The issue was named after an incident in 1996 during which AOL’s profanity filter prevented residents of the city of Scunthorpe within the UK from creating accounts, as a result of the city’s identify accommodates a four-letter phrase that I don’t assume I’m allowed to say.
A spokesperson for the corporate didn’t instantly reply to a request for remark, however Lyft’s response bot on Twitter is working extra time making an attempt to gather telephone numbers and emails from everybody affected.
Whereas it’s unclear whether or not he was affected, Twitter person Charles Butplugg needs everybody to know he feels their ache.
My final identify is Butplugg and I get banned from in all places
— Charles Butplugg (@beepbopboopzap) December 19, 2019