Uber has for the primary time in its historical past launched a complete security report about its rides within the US spanning the complete size of 2018 and a part of 2017. The report discloses that 3,045 sexual assaults occurred throughout Uber journeys final yr. Moreover, Uber says 9 folks have been murdered throughout Uber rides and 58 folks died in auto-related crashes. The numbers signify the primary set of publicly out there knowledge concerning the protection of Uber’s ride-hailing platform and the way it compares to nationwide US averages.
Uber says customers took 3.1 million journeys per day on the its platform throughout the interval between 2017 and the top of 2018 through which it was gathering knowledge, and there have been additionally 1.Three billion journeys in complete within the US final yr. Uber says there have been 36,000 auto-related deaths in 2018 and 20,000 homicides in 2017, to place the corporate’s incident numbers in context.
Of the three,045 reported sexual assault circumstances in 2018 (up from 2,936 in 2017), Uber says 235 have been rapes and the rest have been various ranges of assault. A overwhelming majority concerned undesirable kissing or groping, Uber says, and it broke down such assaults into 21 classes. Drivers are reporting assaults at roughly the identical charge as riders, the report specifies, together with throughout the 5 most severe types of sexual assault.
Nonetheless, these numbers could also be far greater in actuality, given sexual assault typically goes unreported. Uber’s solely offered contextual knowledge level in a weblog put up asserting the protection report findings is that “practically 44% of ladies within the US have been a sufferer of sexual violence of their lifetime.”
“The numbers are jarring and exhausting to digest,” Tony West, Uber’s chief authorized officer, instructed The New York Occasions. “What it says is that Uber is a mirrored image of the society it serves.” Uber CEO Dara Khosrowshani additionally released a statement publicly on Twitter saying he “suspects many individuals might be stunned at how uncommon these incidents are; others will understandably suppose they’re nonetheless too widespread.” He goes on to say, “They are going to all be proper.”
I believe many individuals might be stunned at how uncommon these incidents are; others will understandably suppose they’re nonetheless too widespread. Some folks will respect how a lot we’ve executed on security; others will say we now have extra work to do. They are going to all be proper. (2/3)
— dara khosrowshahi (@dkhos) December 5, 2019
The report itself, which totals 84 pages in length, will probably be scrutinized for months to return as each Uber and Lyft, in addition to regulators and people concerned in quite a few lawsuits, grapple with the findings, determine the way to enhance security on each platforms, and get justice for victims of ride-hailing crime.
Earlier this week, 19 women sued Lyft for allegedly failing to stop sexual assault perpetrated by drivers on the platform and for doing little to research the complaints. A California girl who says she was raped by a Lyft driver in 2017 additionally sued the corporate in September over failing to maintain riders protected, whereas 14 further girls sued Lyft earlier in September over its dealing with of sexual assault complaints.
Uber can be going through quite a few lawsuits concerning assault that happens on the platform. A girl from Washington DC sued the platform in April of this yr for negligence and client safety violations after she says a driver sexually assaulted her. A girl in India, who says she was raped by an Uber driver in 2014, sued Uber in 2017, following an Uber government’s determination to illegally disclose elements of her medical information to different Uber workers, together with then-CEO Travis Kalanick.
Uber says it has eliminated greater than 40,000 drivers from the platform since final yr utilizing improved automated screening expertise to examine legal histories and previous driving information. The corporate has additionally added selfie check-ins for drivers to confirm identities earlier than drivers begin selecting up passengers, added buttons for reporting when a experience is perhaps suspiciously veering off route, and choices for instantly alerting authorities within the occasion of an emergency. Simply final month, Uber stated it could additionally begin audio-recording rides to enhance security. It plans to check the strategy in Brazil and Mexico earlier than bringing it to the US.